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Terms and Conditions

It is important to read and fully understand what you are agreeing to when you check the box for I understand the terms and Conditions. Please understand our policies.


If you are looking for Riz BOOKING STYLE, please go here. If you are looking for REFUNDS, go here.

Dec 2022 Notice: We just recently added a couple Buy now, Pay later payment processors for your purchases like Affirm and Splitit. If you have already purchased a service you cannot retroactively apply this new payment system to an already paid service. This is strictly for new purchases only. You are in an agreement with those companies, just like any payment processor and we do not have anything to do with this. 

We have strict NO REFUND policies.


These policies have been set to ensure that Riz Mirza's time can be focused on my clients.  I am sorry if these policies seem strict or harsh however this is due to repeated experiences where I could have given the time to another paying client wanting and waiting for an appointment.  Thank you for your understanding!

By scheduling any services with Riz Mirza, the client agrees to all of the following Terms and Condition/Policies.


We are following all practices to provide a safe healing environment for you. If you are vaccinated or you are Covid free and have not been diagnosed within 2 weeks of an in-person activity, you are welcome! We offer cleaning solutions, open airways, and we keep our activities to a low group count. 



No one is responsible for getting Covid, us, you or anyone. If it happens, we have to work around it, work through it and adjust. There is no choice. You are responsible for your own decision to follow any rules, regulations or guidelines of any state, local government or country protocols. If you or Riz & Oriah Mirza cannot attend or enter an event (that has requirements) or country because of a positive Covid test, you/we are responsible for any fees that occur from this situation. We all have to take care of our own situation.  Please understand, we are all in this together. 


You agree that you have read the Travel Checklist and are responsible for those items. Go here to see it.


It is up to the descrepency of tour operators Riz & Oriah Mirza to select the accommodations and sites for each retreat. You agree to accept this upon signing and paying for your non-refundable ticket. This is NOT a luxury retreat service with 5 star accommodations. (This can be accommodated if you pay extra to Red Eagle Universal Inc for this) This is a retreat of mainly nice 3 and 4 star hotels in countries where those stars are equivalent and surpass the US hotel standards for that same star rating. The hotels chosen are clean, comfortable and safe with a full staff. They are highly recommended and fit within the budget of our large retreats.


We keep our retreat fee low so people may attend with a world-renowned psychic medium/trance channel to international locations that many traverse, but not with the specialized services of the aforementioned person. If you require higher star rating accommodations you may do so at your convenience, and make sure not to disrupt the group or travel times that we have set on our schedule. You will have to pay for those separate accommodations if you arrive and want to change.


We provide transportation to and from the airport when you arrive. Look for our name, or your own. You pay for your own lunch and dinner. You will be applying for a Visa on your own ahead of time. (go here for that) We pay for all flights within the country.


Please be sure to request the correct time zone according to your location.


It is recommended that you select a time where you will not be disturbed and come to the reading having a clear mind. This will allow for the energy to flow much easier. Please make sure that no one else is in the room with you during your reading. I want to make sure I focus on your energy only. You must be 18 years old or older for reading or have a parent's consent.

Payment for services is based on the amount of time spent preparing for and rendering services.  Results are not guaranteed.  Riz specifically disclaims responsibility for the ability or inability to contact specific spirits, a specific number of spirits, or to have specific spiritual questions answered at a session. There is no guarantee that any specific spirit will communicate during the session.


Appointments and packages must be paid for at the time of scheduling/purchase. Payments are processed using a Square link through the Website 


Riz will call you two (2) times during the time of your appointment. If these attempts are unsuccessful then your appointment will be marked as a NO SHOW/NO

ANSWER. NO REFUNDS for NO SHOW/NO ANSWER appointments. Appointments with wrong phone numbers or Skype addresses will be canceled after 2 attempts have been made with NO REFUND.


NO REFUNDS will be granted for canceled appointments or Life Session Packages. NO EXCEPTIONS WILL BE MADE. Please do not book an appointment if you do NOT intend to keep it. You may reschedule your reading for another available slot up to one year from the original session date.

You are securing a spot that could have been given to a paying client who wanted the time slot. NO REFUNDS will be given for NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS appointments. It is the client’s responsibility to provide the correct information at the time of scheduling. It is recommended that you keep track of your appointment.

No Reading Substitutes Policy

Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final.


You must be 18 or older to schedule and purchase a Psychic Reading or Healing Session or younger with a parent's consent.


If Riz feels that he is unable to make a connection and receive messages for you from spirit during your Intuitive Psychic Reading within the first 5 minutes into the session he will terminate the reading and refund your money. He will not refund any Intuitive Psychic Reading if it has gone past 5 minutes. There are NO REFUNDS for Private Readings, Energy Healings, Intuitive Counseling sessions, Retreats, Online documents, video classes, etc. Or the package purchases and unused sessions within a package. Go here for more info.


NO REFUNDS will be given for NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS appointments. It is the client’s responsibility to provide the correct information at the time of scheduling.

Credits and Packages expire one year from the date of purchase or date of issued credit.


By scheduling an appointment with Riz you agree and understand that Riz is not a Medical Expert or Attorney and can not & will not give Legal advice or Medical diagnosis. Riz will not be held responsible for any action or decisions you make pertaining to your life using your free will. Services are not to be used in place of any professional, medical, financial, or legal counseling. Riz is not responsible for any decisions you make as a result of a service with him. Your consultation is subject to your own personal interpretation.

Important Information: We are a family-run business that operates from the highest integrity, due to past experiences, we do not accept clients who are actively suffering from serious mental instability, on drugs & alcohol and on psychotropic pharmaceuticals. It poses a risk to our family, as we do deep healing work, and we always have members of our family working, present and accompanying all healing journeys. Please consult your mental health professional for healing services. We have unfortunately had to turn away these types of clients, and have experienced threatening situations posed to us as a result of trying to help these individuals. We are not a mental health facility. If you are dealing with severe childhood abuse, please seek the help of a licensed therapist because we have experienced being at risk when our clients are in past recall. We have to protect our business and our family. Our clients have a wonderful experience, but these other clients unfortunately are too unstable.

The relationship you have with your psychic is a professional relationship and Riz maintains strict professional boundaries during and after your work together. Considerable experience shows that when boundaries blur, the hard-won benefits and insights, as well as the accuracy, of future readings, can be lost.

All services offered by Riz Mirza are solely for entertainment, educational and/or spiritual purposes. Riz Mirza does not diagnose or treat medical or psychological ailments, offer medical advice, prescribe drugs, or perform medical procedures on any animal or human.


Readings are conducted in a confidential manner. Details of any readings will never be disclosed to a third party. For this reason, Riz is unable to correspond about the details of another’s reading, including readings of your spouse or loved ones.


Any and all images, photos and videos taken at any time of you during our retreats and experience can be used for media and marketing. 


The following Terms of Service apply to psychic medium services and readings rendered to the Client by Riz Mirza, whether in a group or individual setting.  All such services are referred to herein as the “session,” and these Terms of Service pertaining to any session performed by Riz Mirza for the Client at any time.  As used herein, “Riz Mirza” refers to Riz Mirza personally, Oriah Mirza, his children, employees, assistants, interns, his agents, and any entity controlled by him.

Under these Terms of Service, the Client agrees to release and indemnify Riz Mirza of liability for any and all legal claims that arise from the conduct of the session. 


From time to time, Riz Mirza will provide you with certain legal information in writing. By using our Services, you’re agreeing to our Electronic Communications Policy, which describes how we provide that information to you. It says that we can send you information electronically (such as by email) instead of mailing you paper copies (it’s better for the environment), and that your electronic agreement is the same as your signature on paper.

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