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Terms and Conditions

It is important to read and fully understand what you are agreeing to when you check the box for I understand the terms and Conditions. Please understand our policies.

If you are looking for Riz BOOKING STYLE, please go here. If you are looking for REFUNDS, go here.

Dec 2022 Notice: We just recently added a couple of Buy-now, Pay-later payment processors for your purchases like Affirm and Splitit. If you have already purchased a service you cannot retroactively apply this new payment system to an already paid service. This is strictly for new purchases only. You are in an agreement with those companies, just like any payment processor and we do not have anything to do with this. 

 

​We have strict NO REFUND POLICY.

By scheduling any services with Riz Mirza, the client unequivocally and legally binds themselves to adhere to all of the subsequent Terms and Conditions and Policies herein.

COVID 19

We are following all practices to provide a safe healing environment for you. If you are vaccinated or you are Covid free and have not been diagnosed within 2 weeks of an in-person activity, you are welcome! We offer cleaning solutions and open airways, and we keep our activities to a low group count. 

 

No party, whether it be us, you, or any other party involved, shall bear responsibility for contracting Covid-19. In the event of such an occurrence, we are obligated to adapt and find solutions. Your compliance with the rules, regulations, and guidelines set forth by state, local government, or country authorities is your own responsibility. Should either you or Riz & Oriah Mirza be unable to attend an event or enter a country due to a positive Covid-19 test, all associated fees shall be the responsibility of the affected party. We emphasize the shared responsibility in this matter, and we all must address our respective situations accordingly. Your understanding and cooperation are greatly appreciated.

RETREATS

You expressly acknowledge and agree that you have thoroughly reviewed the Travel Checklist and assume full responsibility for compliance with its contents and requirements.

Go here to see it.

ACCOMMODATIONS

 

The selection of accommodations and sites for each retreat shall be at the sole discretion of tour operators Riz & Oriah Mirza. By signing and making payment for your non-refundable ticket, you unequivocally agree to this arrangement. Please be advised that this is not a luxury retreat service with 5-star accommodations unless an additional fee is paid to Red Eagle Universal Inc for such upgrades. The retreat primarily offers accommodations in the range of 3 and 4-star hotels, which are equivalent to or exceed the standards of similar star-rated hotels in the United States.

 

These selected hotels are characterized by their cleanliness, comfort, safety, and fully staffed facilities, making them highly recommended options that align with the budgetary considerations for our extensive retreats. We have intentionally maintained competitive retreat fees to ensure accessibility to a broader audience, providing the opportunity to travel with a world-renowned psychic medium/trance channel to international destinations. It's important to note that the retreat primarily focuses on delivering a unique experience and the insights of the aforementioned individual, rather than specialized luxury services.

 

Should you desire accommodations with a higher star rating, you have the liberty to arrange for such lodging independently. However, it is imperative that any such modifications do not disrupt the group's itinerary or travel schedules, which have been thoughtfully planned in advance. Please be advised that additional costs associated with alternative accommodations will be your responsibility, and payment for these separate arrangements must be settled upon arrival.

 

Furthermore, we extend the courtesy of providing airport transportation upon your arrival. Please watch for our representative's signage, or identify yourself as instructed.

You will be applying for a Visa on your own ahead of time. (go here for that) We pay for all flights within the country. You must provide your own travel insurance.

**No Smoking, Health, and Addiction Policy for Retreats**

 

**Introduction:**

At Sacred Earth Retreats, we are committed to providing a safe and supportive environment for all participants. To ensure the well-being and enjoyment of everyone involved, we have established the following policy regarding smoking, health, and addiction.

 

**1. No Smoking Policy:**

Smoking of any kind, including but not limited to cigarettes, cigars, electronic cigarettes, and vaping devices, is strictly prohibited on the premises of [Retreat Name]. We promote a smoke-free environment to maintain the health and comfort of all participants.

 

**2. Health Requirements:**

a. Participants must be in good physical health to attend [Retreat Name]. Prior to the retreat, participants may be required to provide medical information or a statement from a healthcare professional certifying their ability to participate in the retreat's activities.

 

b. Participants with known medical conditions or recent surgeries must inform the retreat organizers in advance to ensure appropriate accommodations and support can be arranged.

 

**3. Addiction-Free Policy:**

a. All participants are required to affirm that they are not currently suffering from any form of addiction, including but not limited to substance abuse, alcoholism, or behavioral addictions.

 

b. If a participant is in recovery from addiction, they should have a stable and documented period of sobriety and should inform the retreat organizers about their recovery journey.

 

**4. Support and Assistance:**

a. Participants who may require specific accommodations due to health conditions or disabilities are encouraged to contact the retreat organizers in advance to discuss their needs.

 

b. Sacred Earth Retreats may provide resources or referrals to participants who require support for addiction-related issues. We are committed to offering assistance and maintaining confidentiality in such cases.

 

**5. Compliance:**

a. Participants are expected to adhere to this policy and respect the well-being and comfort of fellow participants.

 

b. Violation of this policy may result in the participant being asked to leave the retreat without a refund.

 

**6. Acknowledgment:**

Participants acknowledge their understanding and acceptance of this policy when registering for any Retreat with Sacred Earth Retreats. By attending the retreat, participants agree to comply with all aspects of this policy.

 

At Sacred Earth Retreats, our goal is to create a nurturing and inclusive environment where all participants can fully benefit from their retreat experience. We appreciate your cooperation in adhering to these guidelines, which are designed to ensure the safety, health, and well-being of all.

​​

PHONE READINGS TIME ZONES

Please be sure to correct THE time zone according to your location.

PHONE READINGS SESSION REQUIREMENTS

"For the optimal experience during your reading, it is imperative that you choose a time when you can guarantee an environment free from disruptions and distractions. It is strongly advised that you approach the reading with a focused and clear state of mind, as this will facilitate the smoother flow of energy. In order to maintain the integrity of the reading, it is essential that you ensure no other individuals are present in the room with you during the session. This measure is necessary to enable Riz to direct his full attention and energy exclusively to your reading.

 

Furthermore, please be aware that in order to schedule a reading, you must meet the minimum age requirement of 18 years or older. Alternatively, if you are under 18 years old, you must obtain explicit consent from a parent or legal guardian."

 

PAYMENT AND SERVICE DISCLAIMERS

Legally Binding Provisions for Payment and Service Disclaimers

This document, hereinafter referred to as the "Payment and Service Disclaimers," establishes the legally binding terms and conditions governing payment for services and disclaimers pertaining to the nature and outcome of services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Payment Based on Service Duration: Payment for services rendered is contingent upon the duration of time expended on the preparation for and delivery of said services. Clients are hereby informed that the efficacy, success, or results of services are not guaranteed.

 

  1. No Guarantees on Spirit Communication: The Service Providers specifically disclaim any responsibility or guarantee regarding their ability or inability to establish contact with specific spirits, a predetermined number of spirits, or the provision of responses to specific spiritual inquiries during a session. It is expressly acknowledged that there is no assurance or guarantee that any particular spirit will communicate through Riz during the session.

PAYMENT REQUIREMENTS

Legally Binding Provisions for Payment Requirements

This document, hereinafter referred to as the "Payment Requirements," delineates the legally binding terms and conditions governing payments for appointments, packages, and Sacred Earth Retreats facilitated by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Immediate Payment: All appointments and packages must be paid for in full at the time of scheduling or purchase. The Service Providers do not offer deferred payment arrangements for these services.

 

  1. Payment Arrangements for International Sacred Earth Retreats: For Sacred Earth Retreats, the Service Providers may, at their discretion, offer the option for Clients to make two payments. Clients considering this payment arrangement are strongly advised to review the accompanying contract thoroughly before making a decision. Detailed information regarding this payment option can be accessed through the provided link. Go here.

NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS: 

Riz will call you two (2) times during the time of your appointment. If these attempts are unsuccessful then your appointment will be marked as a NO SHOW/NO

NO REFUNDS for NO SHOW/NO ANSWER appointments. Appointments with wrong phone numbers or Skype addresses will be canceled after 2 attempts have been made with NO REFUND.

​CANCEL/CHANGE APPOINTMENTS

NO REFUNDS will be granted for canceled appointments or Session Packages. NO EXCEPTIONS WILL BE MADE. Please do not book an appointment if you do NOT intend to keep it. You may reschedule your reading for another available slot up to one year from the original session date.

You are securing a spot that could have been given to a paying client who wanted the time slot. NO REFUNDS will be given for NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS appointments. It is the client’s responsibility to provide the correct information at the time of scheduling. It is recommended that you keep track of your appointment.​

NO READING SUBSTITUTES POLICY

Legally Binding Provisions for No Reading Substitutes Policy

This document, hereinafter referred to as the "No Reading Substitutes Policy," sets forth the legally binding terms and conditions governing the allocation of payments and reading options for services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

Payment Allocation: Payments made for scheduled readings are specific to the designated purchase and cannot be substituted for any other services or purchases. Each reading option constitutes a separate and distinct purchase, with its own associated payment fee. Under no circumstances shall reading options be altered, exchanged, or interchanged in any manner. All purchases are considered final and non-transferable.

AGE REQUIREMENT

Legally Binding Provisions for Age Requirement

This section outlines the age requirement for scheduling and purchasing Psychic Readings or Healing Sessions from the Service Providers. By engaging in such services, the Client agrees to the following conditions:​

Age Requirement: You must be 18 years of age or older to schedule and purchase a Psychic Reading or Healing Session. Clients under the age of 18 may engage in these services with the express consent of a parent or legal guardian. The Service Providers reserve the right to verify the age of the Client, and any misrepresentation of age may result in the termination of services.

By scheduling, purchasing, or engaging in any services offered by the Service Providers, the Client acknowledges their understanding of and agreement to the terms stipulated in these provisions, which constitute a legally binding contract between the Client and Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza. The Client further acknowledges that they have had the opportunity to seek independent legal counsel or advice before availing themselves of the services provided by the Service Providers.

 

REFUND POLICY

Legally Binding Provisions for Refund Policy

This document, hereinafter referred to as the "Refund Policy," outlines the legally binding terms and conditions governing the refund process for services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Intuitive Psychic Reading Refund: In the event that Riz Mirza, during an Intuitive Psychic Reading, determines within the initial 5 minutes of the session that he is unable to establish a connection and receive messages from spirit for the Client, he shall promptly terminate the reading and initiate a refund of the Client's payment for that specific reading. No refunds shall be granted for Intuitive Psychic Readings that have exceeded 5 minutes in duration.

 

  1. No Refunds for Specified Services: The Service Providers do not offer refunds for the following services or scenarios, including but not limited to:

 

  • Private Readings

  • Energy Healings

  • Intuitive Counseling sessions

  • Retreats

  • Online documents

  • Video classes

  • Package purchases, including unused sessions within a package

Client Responsibility: The Client acknowledges their responsibility to review and understand this Refund Policy before availing themselves of any services offered by the Service Providers.

By engaging in any of the aforementioned services or making payments to the Service Providers, the Client confirms their comprehension of and agreement to the terms delineated in this Refund Policy. These terms constitute a legally binding contract between the Client and Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza. The Client further acknowledges that they have had the opportunity to seek independent legal counsel or advice prior to utilizing the services or making payments to the Service Providers. Additional information related to this policy is available on the Service Providers' platform.

 

Legally Binding Provisions for Credit and Package Expiration

​This document, hereinafter referred to as the "Terms," establishes the legally binding terms and conditions governing the expiration of credits and packages issued by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to herein as the "Service Providers."

  1. Expiration Period: All credits and packages acquired from the Service Providers, including but not limited to those issued as part of service agreements or purchases, shall have a defined expiration period. The expiration period for credits and packages shall be one (1) year from either the date of purchase or the date of the issued credit, as specified at the time of acquisition.

  2. Effect of Expiration: Upon the expiration of credits or packages, the Client shall forfeit any unused portions thereof. The Service Providers shall have no obligation to honor or extend the validity of expired credits or packages.

  3. Notice of Expiration: The Client acknowledges that it is their responsibility to monitor the expiration date of credits and packages and to utilize them within the designated timeframe. The Service Providers shall not be responsible for notifying the Client of impending expirations.

  4. No Refunds or Extensions: The Service Providers shall not be obligated to provide refunds or extensions for expired credits or packages, except as required by applicable laws or regulations.

Legal and Binding Disclaimer for Services

By scheduling an appointment with Riz Mirza, you, hereinafter referred to as the "Client," expressly acknowledge and agree to the following legally binding terms and conditions:

  1. Non-Expertise: Riz Mirza is not a licensed Medical Expert or Attorney, and as such, he is prohibited from providing, and you understand that he will not provide, any form of Legal advice or Medical diagnosis during the course of his services.

  2. Personal Responsibility: The Client accepts full responsibility for all actions and decisions taken in their life, exercising their own free will, and acknowledges that Riz Mirza will not be held accountable for any consequences arising from such actions or decisions.

  3. Complementary Services: The services offered by Riz Mirza are not intended to substitute for professional, medical, financial, or legal counseling. The Client is encouraged to seek qualified advice from appropriate professionals in these respective fields when necessary.

  4. No Responsibility for Decisions: Riz Mirza disclaims any responsibility for the decisions made by the Client as a result of receiving services from him, and such decisions are subject to the Client's own personal interpretation.

IMPORTANT INFORMATION

 

Compliance with California Legal Standards:

We are a family-operated business that upholds the highest standards of integrity. In accordance with California legal standards and for the safety and well-being of our family and clients, we are unable to accept individuals who are actively experiencing severe mental instability, under the influence of drugs or alcohol, or taking psychotropic pharmaceuticals. Such circumstances present potential risks during our deep healing sessions, where family members are consistently present. We strongly advise individuals seeking healing services to consult with a qualified mental health professional for appropriate guidance.

​Past experiences have necessitated our refusal of service to individuals falling within these categories, as we have encountered situations that posed threats to our safety and business. It is essential to emphasize that we are not a mental health facility. If you are dealing with severe childhood abuse, we urge you to seek the assistance of a licensed therapist, as our services may entail the recall of past experiences, potentially impacting your stability. Our primary commitment is to protect our business and family, ensuring the safety and satisfaction of our valued clients while maintaining a stable environment.

Strict Adherence to Professional Boundaries:

The professional relationship established with your psychic, Riz, is governed by strict boundaries that are upheld both during and after your collaborative work. Based on substantial experience, we have found that the preservation of these boundaries is crucial to the retention of valuable insights, benefits, and accuracy of future readings. Any deviation from these boundaries may compromise the integrity of the psychic-client relationship and the outcomes of the sessions.

Services for Entertainment, Educational, and Spiritual Purposes:

It is important to note that all services offered by Riz Mirza are intended solely for entertainment, educational, and/or spiritual purposes. Riz Mirza does not provide diagnoses or treatment for medical or psychological conditions, offer medical advice, prescribe medications, or perform medical procedures on any animals or humans. These services are designed to offer insights, guidance, and personal development opportunities within the realms of entertainment, education, and spirituality, in compliance with California legal standards. It is imperative for clients to seek the expertise of qualified medical and mental health professionals for medical or psychological concerns.

CONFIDENTIALITY

​California Confidentiality Standards: Psychic medium services are conducted with the utmost commitment to confidentiality, in compliance with the prevailing legal standards of the State of California. All information, insights, or details provided during the readings shall be treated as strictly confidential and shall not be disclosed to any third party without the Client's express written consent. This confidentiality obligation extends to all aspects of the readings, including any information regarding the Client's spouse or loved ones, and shall remain binding indefinitely.

California Media Release Compliance:

Any and all images, photographs, videos, or audiovisual recordings captured at any point during our retreats and experiences may be utilized for media and marketing purposes. By participating in our services, the Client grants Riz Mirza and associated entities the irrevocable right and permission to use, reproduce, distribute, and display such media content for promotional, marketing, or other lawful purposes. However, such use shall be conducted in compliance with applicable California laws and regulations concerning privacy and publicity rights. The Client retains the right to request the removal or non-use of their likeness or image upon written request, in accordance with California legal standards.

TERMS OF SERVICE

In conformity with the following legally binding Terms of Service, hereinafter referred to as "Terms," these provisions shall govern all psychic medium services and readings rendered to the Client by Riz Mirza, whether conducted in a collective or individual context. The collective and individual services provided are collectively referred to herein as the "session," and these Terms shall be applicable to all sessions conducted by Riz Mirza for the Client, irrespective of the date or circumstance of delivery. For the purposes of these Terms, "Riz Mirza" encompasses Riz Mirza individually, Oriah Mirza, any children of Riz Mirza, employees, assistants, interns, agents acting on behalf of Riz Mirza, and any corporate or legal entity under the control or ownership of Riz Mirza.

Pursuant to the stipulations outlined in these Terms, the Client expressly consents to release and hold harmless Riz Mirza from any and all liability pertaining to any legal claims, including but not limited to those arising from the execution, outcome, or consequences of the session, whether in part or in whole, to the fullest extent permissible under the law. This release and indemnification are considered binding and irrevocable unless otherwise stipulated by applicable law and duly executed by both parties through written agreement.

In accordance with the terms and conditions herein, by entering into this agreement, the party of the first part (hereinafter referred to as the "Client") acknowledges and accepts the potentiality of non-receipt of services in the event of unforeseen and exceptional circumstances beyond the control of the party of the second part (hereinafter referred to as "Riz Mirza"), including but not limited to medical emergencies, family-related emergencies, or analogous occurrences. In such circumstances, Riz Mirza shall not be held liable for non-performance.

In the event of non-performance as described herein, Riz Mirza shall promptly reimburse the Client with a sum of $500, herein referred to as the "Reimbursement Fee," as the sole remedy for the Client. This Reimbursement Fee is intended to compensate the Client for any inconvenience or financial loss suffered due to the aforementioned exceptional circumstances resulting in the inability of Riz Mirza to deliver the contracted service.

 

In the event that a client fails to make the full payment for a retreat ticket by a specified due date, the client acknowledges and agrees, as a condition of making any payments and as a material term of their reservation, that their reservation for said retreat ticket shall be forfeited. The client further acknowledges and agrees that these terms and conditions, including the forfeiture provision, have been reviewed and accepted prior to making any payments.​

By accepting these terms and conditions, the client holds Riz Mirza, Red Eagle Universal Inc, Oriah Mirza, and all affiliated parties harmless and indemnifies them against any liability or responsibility for refunding any portion of the payment in the event of non-completion of the full payment. This provision is binding and enforceable to the fullest extent permitted by applicable law.

ONLINE COMMUNICATION

At Riz Mirza's sole discretion, Riz Mirza commits to providing the recipient with specific legal information in written form at regular intervals, as determined by Riz Mirza. The specific content and nature of such legal information shall be determined by Riz Mirza and communicated to the recipient in a clear and comprehensive manner.

By availing oneself of our Services, the recipient hereby consents and assents to the terms and conditions outlined in our Electronic Communications Policy ("Policy"), which delineates the manner in which such information shall be delivered.

The Policy stipulates that Riz Mirza possesses the prerogative to transmit information electronically, including, but not limited to, via electronic mail (email), in lieu of traditional paper-based communication, primarily for environmental conservation purposes. 

​Furthermore, the Policy hereby establishes and confirms that any electronic acceptance or agreement by the recipient shall be legally binding and possess the same legal force, effect, and significance as a physical signature executed on paper documentation, in accordance with applicable laws and regulations.

This legal disclaimer outlines the terms and conditions of participation in Sacred Earth Retreats organized by Red Eagle Universal Inc, hereinafter referred to as "the Organizer," under the direction of Riz and Oriah Mirza. Please carefully read and understand the terms before proceeding with your participation.

1. Right to Refuse Service:

  • The Organizer reserves the unequivocal right to refuse service to any individual, whether in the state of California, the USA, or internationally, if it is believed that the person's conduct is disruptive, potentially dangerous, or poses a threat to the peace, safety, and well-being of the group, event, online experience, or international retreat.

2. Consequences of Refusal:

  • In the event the Organizer must remove a participant or refuses to work with them, the participant will forfeit any payments, deposits, and all contracts become null and void. The Organizer and Red Eagle Universal Inc shall not be held liable or responsible in any way for any financial difficulties that may arise from such actions.

3. Health and Safety Standards:

  • The Organizer upholds the strictest standards of health and safety during all retreats, events, online experiences, and international retreats.

4. Compliance with Laws at Borders:

  • Participants are reminded that each country has its own laws and regulations regarding substances at its borders. It is the responsibility of each participant to ensure compliance with the laws of every country they visit during the retreat or international travel.

5. Legal Consequences and Costs of Detainment:

  • In the event a participant is detained by authorities for any reason related to their conduct, substances, or actions, it is solely the participant's responsibility to retain legal representation and bear all associated costs.

6. Prohibited Conduct:

  • Participants are strictly prohibited from harming, disturbing, or causing any health and wellness issues to anyone during the retreat, personal Zoom meetings, live online courses, or in-person events.

7. Mental and Emotional Stability:

  • Participants who have mental or emotional instability or who are consuming addictive substances are responsible for refraining from bringing these conditions into the sacred healing environment of Sacred Earth Retreats.

By checking the terms and conditions box and providing your electronic signature below, you agree to uphold these terms and conditions in any legal setting, whether international or domestic (United States).

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