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Psychic Readings
Terms & Conditions Disclaimer

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It is important to read and fully understand what you agree to when you check the box for 'I understand the Terms and Conditions.' Please understand our policies before you sign.

If you are looking for the REFUNDS info, more info is on this page. We have strict NO REFUND POLICY. 

PHONE READINGS

PAYMENT AND SERVICE DISCLAIMERS

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PHONE READINGS TIME ZONES

Please be sure to correct the time zone according to your location.

PHONE READING SESSION REQUIREMENTS

For the optimal experience during your reading, it is imperative that you choose a time when you can guarantee an environment free from disruptions and distractions. It is strongly advised that you approach the reading with a focused and clear state of mind, as this will facilitate the smoother flow of energy. In order to maintain the integrity of the reading, it is essential that you ensure no other individuals are present in the room with you during the session. This measure is necessary to enable Riz to direct his full attention and energy exclusively to your reading.

 

Furthermore, please be aware that in order to schedule a reading, you must meet the minimum age requirement of 18 years or older. Alternatively, if you are under 18 years old, you must obtain explicit consent from a parent or legal guardian.

 

Legally Binding Provisions for Payment and Service Disclaimers

This document, hereinafter referred to as the "Payment and Service Disclaimers," establishes the legally binding terms and conditions governing payment for services and disclaimers pertaining to the nature and outcome of services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Payment Based on Service Duration: Payment for services rendered is contingent upon the duration of time expended on the preparation for and delivery of said services. Clients are hereby informed that the efficacy, success, or results of services are not guaranteed.

  2. No Guarantees on Spirit Communication: The Service Providers specifically disclaim any responsibility or guarantee regarding their ability or inability to establish contact with specific spirits, a predetermined number of spirits, or the provision of responses to specific spiritual inquiries during a session. It is expressly acknowledged that there is no assurance or guarantee that any particular spirit will communicate through Riz during the session.

PAYMENT REQUIREMENTS

Legally Binding Provisions for Payment Requirements

This document, hereinafter referred to as the "Payment Requirements," delineates the legally binding terms and conditions governing payments for appointments, packages, and Sacred Earth Retreats facilitated by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Immediate Payment: All appointments and packages must be paid for in full at the time of scheduling or purchase. The Service Providers do not offer deferred payment arrangements for these services.

  2. Payment Arrangements for International Sacred Earth Retreats: For Sacred Earth Retreats, the Service Providers may, at their discretion, offer the option for Clients to make two payments. Clients considering this payment arrangement are strongly advised to review the accompanying contract thoroughly before making a decision. Detailed information regarding this payment option can be accessed through the provided link. Go here.

NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS: 

Riz will call you two (2) times during the time of your appointment. If these attempts are unsuccessful then your appointment will be marked as a NO SHOW/NO

NO REFUNDS for NO SHOW/NO ANSWER appointments. Appointments with wrong phone numbers or Skype addresses will be canceled after 2 attempts have been made with NO REFUND.

​CANCEL/CHANGE APPOINTMENTS

NO REFUNDS will be granted for canceled appointments or Session Packages. NO EXCEPTIONS WILL BE MADE. Please do not book an appointment if you do NOT intend to keep it. You may reschedule your reading for another available slot up to one year from the original session date. You are securing a spot that could have been given to a paying client who wanted the time slot. NO REFUNDS will be given for NO SHOW/NO ANSWER/WRONG NUMBER/SKYPE ADDRESS appointments. It is the client’s responsibility to provide the correct information at the time of scheduling. It is recommended that you keep track of your appointment.​

NO READING SUBSTITUTES POLICY

Legally Binding Provisions for No Reading Substitutes Policy

This document, hereinafter referred to as the "No Reading Substitutes Policy," sets forth the legally binding terms and conditions governing the allocation of payments and reading options for services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

PAYMENT ALLOCATION

Payments made for scheduled readings are specific to the designated purchase and cannot be substituted for any other services or purchases. Each reading option constitutes a separate and distinct purchase, with its own associated payment fee. Under no circumstances shall reading options be altered, exchanged, or interchanged in any manner. All purchases are considered final and non-transferable.

AGE REQUIREMENT

Legally Binding Provisions for Age Requirement

This section outlines the age requirement for scheduling and purchasing Psychic Readings or Healing Sessions from the Service Providers. By engaging in such services, the Client agrees to the following conditions:​

You must be 18 years of age or older to schedule and purchase a Psychic Reading or Healing Session. Clients under the age of 18 may engage in these services with the express consent of a parent or legal guardian. The Service Providers reserve the right to verify the age of the Client, and any misrepresentation of age may result in the termination of services.

By scheduling, purchasing, or engaging in any services offered by the Service Providers, the Client acknowledges their understanding of and agreement to the terms stipulated in these provisions, which constitute a legally binding contract between the Client and Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza. The Client further acknowledges that they have had the opportunity to seek independent legal counsel or advice before availing themselves of the services provided by the Service Providers.

 

 

REFUND POLICY FOR READINGS OR EVENTS

Legally Binding Provisions for Refund Policy

This document, hereinafter referred to as the "Refund Policy," outlines the legally binding terms and conditions governing the refund process for services provided by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to as the "Service Providers."

  1. Intuitive Psychic Reading Refund: In the event that Riz Mirza, during an Intuitive Psychic Reading, determines within the initial 5 minutes of the session that he is unable to establish a connection and receive messages from spirit for the Client, he shall promptly terminate the reading and initiate a refund of the Client's payment for that specific reading. No refunds shall be granted for Intuitive Psychic Readings that have exceeded 5 minutes in duration.

  2. No Refunds for Specified Services: The Service Providers do not offer refunds for the following services or scenarios, including but not limited to:

 

  • Private Readings

  • Energy Healings

  • Intuitive Counseling sessions

  • Retreats

  • Online documents

  • Video classes

  • Package purchases, including unused sessions within a package

Client Responsibility: The Client acknowledges their responsibility to review and understand this Refund Policy before availing themselves of any services offered by the Service Providers.

By engaging in any of the aforementioned services or making payments to the Service Providers, the Client confirms their comprehension of and agreement to the terms delineated in this Refund Policy. These terms constitute a legally binding contract between the Client and Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza. The Client further acknowledges that they have had the opportunity to seek independent legal counsel or advice prior to utilizing the services or making payments to the Service Providers. Additional information related to this policy is available on the Service Providers' platform.

Legally Binding Provisions for Credit and Package Expiration

​This document, hereinafter referred to as the "Terms," establishes the legally binding terms and conditions governing the expiration of credits and packages issued by Riz Mirza, Red Eagle Universal Inc, and Oriah Mirza, collectively referred to herein as the "Service Providers."

  1. Expiration Period: All credits and packages acquired from the Service Providers, including but not limited to those issued as part of service agreements or purchases, shall have a defined expiration period. The expiration period for credits and packages shall be one (1) year from either the date of purchase or the date of the issued credit, as specified at the time of acquisition.

  2. Effect of Expiration: Upon the expiration of credits or packages, the Client shall forfeit any unused portions thereof. The Service Providers shall have no obligation to honor or extend the validity of expired credits or packages.

  3. Notice of Expiration: The Client acknowledges that it is their responsibility to monitor the expiration date of credits and packages and to utilize them within the designated timeframe. The Service Providers shall not be responsible for notifying the Client of impending expirations.

  4. No Refunds or Extensions: The Service Providers shall not be obligated to provide refunds or extensions for expired credits or packages, except as required by applicable laws or regulations.

Legal and Binding Disclaimer for Services

By scheduling an appointment with Riz Mirza, you, hereinafter referred to as the "Client," expressly acknowledge and agree to the following legally binding terms and conditions:

  1. Non-Expertise: Riz Mirza is not a licensed Medical Expert or Attorney, and as such, he is prohibited from providing, and you understand that he will not provide, any form of Legal advice or Medical diagnosis during the course of his services.

  2. Personal Responsibility: The Client accepts full responsibility for all actions and decisions taken in their life, exercising their own free will, and acknowledges that Riz Mirza will not be held accountable for any consequences arising from such actions or decisions.

  3. Complementary Services: The services offered by Riz Mirza are not intended to substitute for professional, medical, financial, or legal counseling. The Client is encouraged to seek qualified advice from appropriate professionals in these respective fields when necessary.

  4. No Responsibility for Decisions: Riz Mirza disclaims any responsibility for the decisions made by the Client as a result of receiving services from him, and such decisions are subject to the Client's own personal interpretation.

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IMPORTANT INFORMATION

IMPORTANT INFORMATION

 

Compliance with California Legal Standards:

We are a family-operated business that upholds the highest standards of integrity. In accordance with California legal standards and for the safety and well-being of our family and clients, we are unable to accept individuals who are actively experiencing severe mental instability, under the influence of drugs or alcohol, or taking psychotropic pharmaceuticals. Such circumstances present potential risks during our deep healing sessions, where family members are consistently present. We strongly advise individuals seeking healing services to consult with a qualified mental health professional for appropriate guidance.

​Past experiences have necessitated our refusal of service to individuals falling within these categories, as we have encountered situations that posed threats to our safety and business. It is essential to emphasize that we are not a mental health facility. If you are dealing with severe childhood abuse, we urge you to seek the assistance of a licensed therapist, as our services may entail the recall of past experiences, potentially impacting your stability. Our primary commitment is to protect our business and family, ensuring the safety and satisfaction of our valued clients while maintaining a stable environment.

Strict Adherence to Professional Boundaries:

The professional relationship established with your psychic, Riz, is governed by strict boundaries that are upheld both during and after your collaborative work. Based on substantial experience, we have found that the preservation of these boundaries is crucial to the retention of valuable insights, benefits, and accuracy of future readings. Any deviation from these boundaries may compromise the integrity of the psychic-client relationship and the outcomes of the sessions.

Services for Entertainment, Educational, and Spiritual Purposes:

It is important to note that all services offered by Riz Mirza are intended solely for entertainment, educational, and/or spiritual purposes. Riz Mirza does not provide diagnoses or treatment for medical or psychological conditions, offer medical advice, prescribe medications, or perform medical procedures on any animals or humans. These services are designed to offer insights, guidance, and personal development opportunities within the realms of entertainment, education, and spirituality, in compliance with California legal standards. It is imperative for clients to seek the expertise of qualified medical and mental health professionals for medical or psychological concerns.

CONFIDENTIALITY

​California Confidentiality Standards: Psychic medium services are conducted with the utmost commitment to confidentiality, in compliance with the prevailing legal standards of the State of California. All information, insights, or details provided during the readings shall be treated as strictly confidential and shall not be disclosed to any third party without the Client's express written consent. This confidentiality obligation extends to all aspects of the readings, including any information regarding the Client's spouse or loved ones, and shall remain binding indefinitely..

California Media Release Compliance:

Any and all images, photographs, videos, or audiovisual recordings captured at any point during our retreats and experiences may be utilized for media and marketing purposes. By participating in our services, the Client grants Riz Mirza and associated entities the irrevocable right and permission to use, reproduce, distribute, and display such media content for promotional, marketing, or other lawful purposes. However, such use shall be conducted in compliance with applicable California laws and regulations concerning privacy and publicity rights. The Client retains the right to request the removal or non-use of their likeness or image upon written request, in accordance with California legal standards.

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TERMS OF SERVICE

In conformity with the following legally binding Terms of Service, hereinafter referred to as "Terms," these provisions shall govern all psychic medium services and readings rendered to the Client by Riz Mirza, whether conducted in a collective or individual context. The collective and individual services provided are collectively referred to herein as the "session," and these Terms shall be applicable to all sessions conducted by Riz Mirza for the Client, irrespective of the date or circumstance of delivery. For the purposes of these Terms, "Riz Mirza" encompasses Riz Mirza individually, Oriah Mirza, any children of Riz Mirza, employees, assistants, interns, agents acting on behalf of Riz Mirza, and any corporate or legal entity under the control or ownership of Riz Mirza.

By accepting these terms and conditions, the client holds Riz Mirza, Red Eagle Universal Inc, Oriah Mirza, and all affiliated parties harmless and indemnifies them against any liability or responsibility for refunding any portion of the payment in the event of non-completion of the full payment. This provision is binding and enforceable to the fullest extent permitted by applicable law.

ONLINE COMMUNICATION

At Riz Mirza's sole discretion, Riz Mirza commits to providing the recipient with specific legal information in written form at regular intervals, as determined by Riz Mirza. The specific content and nature of such legal information shall be determined by Riz Mirza and communicated to the recipient in a clear and comprehensive manner.

By availing oneself of our Services, the recipient hereby consents and assents to the terms and conditions outlined in our Electronic Communications Policy ("Policy"), which delineates the manner in which such information shall be delivered.

The Policy stipulates that Riz Mirza possesses the prerogative to transmit information electronically, including, but not limited to, via electronic mail (email), in lieu of traditional paper-based communication, primarily for environmental conservation purposes. 

​Furthermore, the Policy hereby establishes and confirms that any electronic acceptance or agreement by the recipient shall be legally binding and possess the same legal force, effect, and significance as a physical signature executed on paper documentation, in accordance with applicable laws and regulations.

This legal disclaimer outlines the terms and conditions of participation in Sacred Earth Retreats organized by Red Eagle Universal Inc, hereinafter referred to as "the Organizer," under the direction of Riz and Oriah Mirza. Please carefully read and understand the terms before proceeding with your participation.

It is important to read and fully understand what you are agreeing to when you check the box for '

I understand the terms and Conditions. Please understand our policies before you sign.

If you are looking for the REFUNDS info. More info is also on this page. We have strict NO REFUND POLICY. 

​​

Dec 2022 Notice: We just recently added a couple of Buy-now, Pay-later payment processors for your purchases like Affirm and Splitit. If you have already purchased a service you cannot retroactively apply this new payment system to an already paid service. This is strictly for new purchases only. You are in an agreement with those companies, just like any payment processor and we do not have anything to do with this. Go here for more info on payment processors.

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By scheduling any services with Riz Mirza, the client unequivocally and legally binds themselves to adhere to all of the subsequent Terms and Conditions and Policies herein.

 

Essentially, these clauses are a broad disclaimer where Red Eagle Universal Inc absolves itself from various legal liabilities related to the performance and quality of their services and products. It’s a common legal protection for service providers to limit expectations and prevent potential litigation related to their offerings not meeting the business needs or expectations of the user.

Indemnity Obligation: You, as the client, agree to take responsibility for covering any losses ("Losses") that Red Eagle Universal Inc or its affiliates (collectively referred to as "REU Indemnitees") might face due to legal actions ("Actions") brought by third parties.

Scope of Indemnity:

  • Customer Data: You're responsible if issues arise from the data you provide, especially if Red Eagle Universal Inc processes this data based on the agreement.

  • Provided Materials: You must also cover losses related to any services or information you supply to Red Eagle Universal Inc.

  • Breach of Agreement: If client (you) alleges that Red Eagle Universal Inc broken the terms of your contract with Red Eagle Universal Inc (e.g., not meeting the standards you promised), you need to handle the resulting legal consequences.

  • Actions by Authorized Users: You're responsible for any actions taken by participants who you authorize verbally or in written form to represent you.

  • Negligence or Misconduct: You're liable for any losses due to negligence or intentional wrongdoing or misrepresentation or libel by you, your authorized participants, or anyone acting on your behalf towards Red Eagle Universal Inc.

Defend and Hold Harmless: Not only must you cover any financial losses, but you must also defend Red Eagle Universal Inc against these claims and ensure that they do not suffer any legal fallout.

This provision is designed to protect Red Eagle Universal Inc from financial and legal harm caused by your actions or the actions of those associated with you or your parties.

Limitation of Liability.

 

Neither Party's liability for death or personal injury caused by its negligence or the negligence of its employees, agents, or subcontractors or for fraudulent misrepresentation is excluded or limited by this Agreement. Other than that as set out above, neither Party shall be liable (whether for breach of contract, negligence, or for any other reason) for any: (i) loss of profits; (ii) loss of sales; (iii) loss of revenue; (iv) loss or waste of management or staff time, or interruption to business; (v) indirect, consequential, or special loss; even if the Parties have been advised of the possibility of such losses. Red Eagle Universal Inc’s total liability under this Agreement shall not exceed the sum of Five Hundred Dollars ($500). The Parties hereby acknowledge that the mutual covenants and agreements set forth in this Agreement reflect this allocation of risk.

The Force Majeure Clause-In summery from earlier:

The "Force Majeure" clause in an agreement is about excusing a party from fulfilling their contractual obligations due to events that are beyond their control. Here’s a breakdown of what this typically includes:

  1. Scope of Excuse: The clause specifically states that a party is not responsible for delays or failures in performing their duties if these issues are caused by events they cannot control. 

  2. Types of Force Majeure Events:

    • Natural Causes: Includes acts of God such as fires, floods, and other natural disasters.

    • Health Crises: Covers health emergencies like pandemics and epidemics.

    • Social and Political Events: Includes wars, terrorism, riots, and actions taken by government authorities.

    • Labor Disputes: Encompasses issues like strikes, lockouts, and slowdowns that affect the workforce.

    • Infrastructure Failures: Involves failures or interruptions in essential services such as telecommunications, data transmission, or significant shortages of necessary materials, labor, equipment, or transportation.

  3. Effect of the Clause: When such force majeure events occur, the affected party is temporarily relieved from fulfilling the affected obligations until the event is resolved or no longer inhibits their capabilities. This means they are legally protected from breach of contract claims for these failures or delays.

Choice of Law; Venue; Arbitration.

 

This Agreement shall be governed by the laws of the State of California without giving effect to any conflicts of laws principles. You, as the client, agree that any Action arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof (collectively, “Disputed Claim(s)”) will be resolved, upon notification by you or Red Eagle Universal Inc (as applicable), exclusively and finally by binding arbitration.

 

You expressly waive the right to participate as a representative or member of any class of claimants pertaining to any Disputed Claims. The arbitration of the Action will be conducted by the American Arbitration Association (“AAA”) pursuant to its Commercial Arbitration Rules (including, without limitation, the Supplementary Procedures for Consumer-Related Disputes, if applicable) (“AAA Rules”). Neither you nor we will have the right to litigate arbitrated Disputed Claims in court or to have a jury trial on Disputed Claims or to engage in pre-arbitration discovery, except as provided for in the AAA Rules or by written agreement of the parties involved. The arbitration may be conducted by telephone, online, or based solely upon written submissions.

A party who desires to initiate arbitration must provide the other party with a written demand for arbitration as specified in the AAA Rules (“Demand for Arbitration”). The arbitrator will be either a retired judge or an attorney licensed to practice law in the State of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within ten (10) business days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules. An award of damages, if any, must be consistent with the terms of the Limitation of Liability section of this Agreement as to the types and the amounts of damages for which a party may be held liable.

  1. Limitation on Awards:

    • Types of Relief: The arbitrator can grant damages and other relief, but only in a manner consistent with the agreement, particularly the "Limitation of Liability" section, which may restrict the types and amounts of damages that can be awarded.

    • Declaratory and Injunctive Relief: Any declaratory or injunctive relief (orders to do or stop doing something) awarded by the arbitrator will be only for the benefit of the party seeking relief and only to the extent necessary to provide relief for the claim made by that party.

This clause is designed to streamline dispute resolution, minimize litigation costs, and keep disputes private while ensuring that any proceedings are conducted fairly under predefined rules.

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Colorful Bubbles

Entire Agreement

This Agreement supersedes and replaces all previous versions of this agreement or any other agreement between some or all of the parties concerning the services provided by Red Eagle Universal Inc.

Each Party acknowledges that it has read this Agreement, and understands it, and agrees to be bound by its terms, and further agrees that this is the complete and exclusive statement of the Agreement between the parties with respect to the subject matter herein and supersedes all prior proposals, understandings and all other agreements, oral and written. This Agreement may not be modified or altered except by a written instrument duly executed by the Parties.

In Summery as mentioned earlier: Signature/Counterparts. By completing the fields in the signature section, the client represents and warrants that they have the legal right, power, and authority to enter into this Agreement and hereby agrees to be bound by the terms contained herein. By typing the client’s name (your name) in the space provided in the fee and signature box or any documents by Docu-sign, the client acknowledges that their typewritten name acts as a handwritten signature complying with electronic signatures as described in the provisions of the U.S. E-SIGN Act (i.e., the Electronic Signatures in Global and National Commerce Act). The parties may execute this Agreement in counterparts. Each executed counterpart will be considered an original document and all executed counterparts, together, will constitute the same Agreement.

By checking the terms and conditions box and providing your electronic signature below, you agree to uphold these terms and conditions in any legal setting, whether international or domestic (United States).

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Dec 2022 Notice: We just recently added a couple of Buy-now, Pay-later payment processors for your purchases like Affirm and Splitit. If you have already purchased a service you cannot retroactively apply this new payment system to an already paid service. This is strictly for new purchases only. You are in an agreement with those companies, just like any payment processor and we do not have anything to do with this. Go here for more info on payment processors.

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By scheduling any services with Riz Mirza, the client unequivocally and legally binds themselves to adhere to all of the subsequent Terms and Conditions and Policies herein.

In Summary

 

By electronically signing and checking the terms and conditions box, you acknowledge and agree that this agreement is legally binding under the laws of the State of California and the United States. By agreeing to this document, you are confirming that you have read, understood, and consented to all the terms and conditions outlined herein for all interactions and services provided by Red Eagle Universal Inc. and its employees, owners, and affiliates.

  1. Acceptance of Terms: By accessing or using any services provided by Red Eagle Universal Inc., you agree to be bound by these terms and conditions. If you do not agree, do not use our services.

  2. Services Provided: Red Eagle Universal Inc. offers various services, including but not limited to consulting, coaching, workshops, and digital content. These services are provided "as is" without any guarantees or warranties.

  3. User Responsibilities: You agree to provide accurate, current, and complete information as required for the use of our services. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

  4. Limitation of Liability: To the fullest extent permitted by law, Red Eagle Universal Inc., its employees, owners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of our services.

  5. Indemnification: You agree to indemnify and hold harmless Red Eagle Universal Inc., its employees, owners, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services or violation of these terms.

  6. Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

  7. Dispute Resolution: Any disputes arising out of or relating to this agreement shall be resolved through binding arbitration in the State of California.

  8. Amendments: Red Eagle Universal Inc. reserves the right to modify these terms and conditions at any time. Your continued use of our services after any such modifications shall constitute your consent to such changes.

By signing electronically any contract or form sent you by Red Eagle Universal Inc, and checking the terms and conditions box, you affirm that you understand and agree to abide by all the terms and conditions set forth in this document.

Acknowledgment

I acknowledge that I have read, understood, and agree to the above terms and conditions and disclaimer for all interactions and services provided by Red Eagle Universal Inc. and its employees, owners, and affiliates.

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